Technical Support
Fixing common problems
Most Mega888 issues fall into two buckets: installing the app, and verifying or logging in. Pick the one you're facing.
Installation fix
The app won't install
Blocked APK, an "unknown sources" warning, a "not installed" error or an untrusted iOS profile. Usually a settings or storage issue, not the app.
Fix installationVerification error
Login or verification fails
Wrong username, an outdated app version, or a weak connection can all stop a login going through. Check these first.
Fix login & verificationStill stuck after trying these? Contact the agent or support channel you registered through for account-specific help.